What are your covid policies, and will I need to wear a mask?
Yes, we are following current protocols which require masks worn at all times for safety.
Where is the meeting point?
We meet just next to the red gothic clock tower on the V&A Waterfront. Located at Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa. The V&A waterfront can be reached by train on the southern line or by bus lines 104, Bayview-Somerset HOSP, T01, Blue Mini Penninsula Tour, and Red City Tour.
What is your weather policy?
We reserves the right to cancel due to extreme changes in weather conditions that affect your safety, in which case the tour will be postponed or a full refund given. However, we will ride if there is a light rain. We suggest looking at the forecast and dressing appropriately, or reaching out to us if you would like to try and reschedule your tour.
Is this tour appropriate for children?
Children ages 9 and older are welcome on our group tours accompanied by an adult. Younger children are welcome on private tours where the guide can adjust the riding to their level.
What kind of bikes do you have?
We use giant hybrid escape bikes & electric probikes. You are welcome to upgrade to an electric bike for an additional charge of R450pp, but most of the tour route is on an easy to ride flat route.
Do I have to wear a helmet?
Yes, helmets are required for safety.
What are your hygiene regulations?
We sanitize all equipment including helmets and all bikes after each tour.
Do we go inside the museums and monuments?
No we do not enter any monuments or museums on our public tour. Your guide will give you plenty of helpful hints to go back and dive a bit deeper into the areas of Cape Town that interest you most following the tour.
How long is the ride?
This tour is 3 hours long, so you will return back to our office by 1pm. We will cover just over 9 miles/15 kilometers.
Do you have electric bikes?
Yes we do have electric bikes available, and you can upgrade for an additional charge of R450pp. Please select this when checking out so that we can set an e-bike aside for you.
Is there a place to store bags and luggage during the tour?
Of course! You are welcome to store bags in our office while on tour.
Is water included or can I purchase some before the tour?
You can fill your water bottle or purchase water in our office before the tour begins. We have a water bottle holder on all bikes and recommend you have some on tour.
Will there be a basket on my bike or a way to carry my bag?
There is not a basket or rack to carry a bag with you, however we do have an attachment to bring along a bottle of water. We recommend only brining the things that you'll need for the tour in a light backpack.
Is the cost of food & drink included?
On this tour, we do not have any stops scheduled to purchase food or drink. After the tour we are happy to recommend some great lunch options right along the waterfront.
What should I wear?
We recommend you dress in comfortable clothes suitable for cycling and weather appropriate. Please do not wear any valuables while on tour.